Privacy Policy
SERAPH (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our e-commerce website, purchase our products, or use our services.
Ø Information We Collect
We may collect the following types of information
1. Personal Information: Name, email address, phone number, billing/shipping address, payment details, etc.
2. Account Information: Username, password, order history.
3. Usage Information: IP address, browser type, device information, pages visited, cookies, etc.
4. Other Information: Any information you voluntarily provide when contacting us.
Ø How We Use Your Information
We use your information to
1. Process and fulfil orders.
2. Provide customer support.
3. Improve our website, products, and services.
4. Send important updates such as order confirmations, delivery updates, or changes to our policies.
5. Personalize your shopping experience.
6. Comply with legal and regulatory requirements.
Ø Sharing of Information
We do not sell or rent your personal information. We may share your information with:
1. Service Providers: Payment gateways, shipping companies, IT service providers, etc.
2. Legal Authorities: When required by law or to protect our legal rights.
3. Business Transfers: In case of a merger, acquisition, or sale of assets.
Ø Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and understand user behaviour. You may manage or disable cookies through your browser settings.
Ø Data Security
We use appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Ø Your Rights
Depending on your location, you may have the right to:
1. Withdraw consent to data processing.
2. Opt-out of marketing communications.
3. Request details of data collected about you.
To exercise these rights, please contact us at support@seraphcollections.in
Ø Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites.
Ø Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
Ø Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.
Ø Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at the below given information's
Email: support@seraphcollections.in
Phone: +91-9110625094
Address: Chungathara Post,
Chungathara,
Malappuram, 679334